B=行李服務(wù)員(Bellman) C=服務(wù)員 (Clerk) H=客房服務(wù)員(Housekeeping) G=客人(Guest)BC=領(lǐng)班(Bell Captain)1Front Office/Restaurant... [查看全文]
一、英語(yǔ)姓名問(wèn)法及問(wèn)候語(yǔ)What’s your name? 您貴姓?May I have your name? 請(qǐng)問(wèn)您貴姓大名?Do you want some tea? 您... [查看全文]