☆I'm from the maintenance department. 我是維修部的。
☆There's something wrong with the air conditioner. 空調有點毛病。
☆The shower doesn't work. 浴室噴頭壞了。
☆It is out of order, and I'll replace it with a new one. 這個壞了,我馬上換一個新的。
☆I'll check and see what the problem is. 讓我看看是什么毛病。
☆It's all right now. You may try it. 現(xiàn)在修好了,您可以試一下。
☆Some parts need to be replaced. I'll be back soon. 有幾個零件要換,我去取,很快就回來。
☆The toilet doesn't flush. 馬桶無法沖水。
☆The light in this room is too dim. 這房間里的燈光太暗了。
A:Housekeeping. May I come in?
B:Sure, come in.
A:Thank you, Miss. Have you called for service?
B:Yes, I'm afraid there's something wrong with the TV. The picture is Fuzzy.
A:May I have a look at it?
B:Here it is.
A:(Tries to fix it, but in vain.) Don't worry, Miss. I'll report to the Maintenance Department right away. It will be repaired in a few minutes.
B:Thanks a lot. By the way, the air conditioner does not work. It's so hot in this room.
A:I'll ask the electrician to check it, too.
A:客房服務。我可以進來嗎?
B:當然可以,進來吧。
A:謝謝你,小姐。請問有什么需要?
B:是的,我恐怕這部電視有點問題,畫面搖擺不定。
A:讓我看看好嗎?
B:在這里。
A:(嘗試修理,但失敗了。)別擔心,小姐,我會立刻通知維修部,很快就會修理好的。
B:謝謝你。還有,這部空調壞了。這房間熱得要死。
A:我會通知電工一并檢查的。
A:Room attendant, could you come here, please?
B:May I help you?
A:Yes. Could you come into the bathroom? The water in the toilet is running over and water is leaking from the shower nozzle. What's wrong with it?
B:I'll call the Maintenance Department.
A:Could you come and have a look at the panel on the bedside table? I think there must be something wrong with it because almost all of the lamps do not work.
B:Don't worry, leave it to me.
A:There's something more. The color TV in this room does not give clear pictures.
B:I see. I will send electricians here to fix them.
A:Thank you very much.
B:Don't mention it, madam. We do apologize for the inconvenience. Please wait just a few minutes.
A:服務員,過來一下可以嗎?
B:我能為您做些什么嗎?
A:是的。您能到浴室來看看好嗎?水箱里的水溢出來了,淋浴的噴頭也在漏水。這是怎么回事?
B:我給維修部打個電話。
A:你能過來看一下床頭柜電鈕板嗎?我想一定是出了毛病,因為幾乎所有的燈都不亮了。
B:別著急,我來處理。
A:還有別的事。房間里的電視圖像很不清楚。
B:我知道了。我派電工來修理。
A:非常感謝。
B:夫人,請別客氣。非常抱歉給您帶來不便。請稍等片刻。
A:Room Service. May I help you?
B:This is from Room 306. I'm afraid that the heating system doesn't work. It's very cold here.
A:Have you switched on the radiator?
B:Yes. I have switched it on for almost an hour. The room is still very cold.
A:We're terribly sorry for that. Well send our staff to fix it now. Or do you want to change your room?
B:I prefer not to move first.
A:OK. Is it convenient for us to come now?
B:Yes, please.
A:客房服務部。有什么可以為您效勞的嗎?
B:這是306號房。恐怕暖氣系統(tǒng)壞了,這里很冷。
A:你有沒有開暖爐?
B:有,我已開了約1個小時,但房間依然很冷。
A:真是對不起。我們會派員工修理,你想調房嗎?
B:我暫時先不調房。
A:好的。我們現(xiàn)在來方便嗎?
B:方便。謝謝。
A:Maintenance Department. May I come in?
B:Come in, please.
A:Did you call us?
B:Yes. The television is not working properly.
A:What's the problem?
B:The remote control doesn't work. I turned on the television, but I can't change the channel.
A:Let me have a look. I think the batteries should be changed. Let me replace them with new ones. Now, it's working.
B:That's great.
A:Is there anything else I can do for you?
B:No, thanks.
A:If you have any problems, just call us.
B:OK. Thank you.
A:維修部。我可以進來嗎?
B:請進。
A:是您給我們打的電話嗎?
B:是的。這個電視有些毛病。
A:有什么問題?
B:遙控器有問題。我把電視打開了,但是我無法換臺。
A:讓我看看。我想電池可能該換了。我換上新的。好,現(xiàn)在行了。
B:太好了。
A:還有什么其他問題嗎?
B:沒有了。
A:如果有問題,請給我們打電話。
B:好的。謝謝。
A:Maintenance Department. Can I help you?
B:Yes, there seems to be something wrong with the toilet.
A:We'll send someone to repair it immediately. What's your room number, please?
B:1287.
(A moment later)
A:May I come in?
B:Come in.
A:What's the trouble with the toilet?
B:The toilet doesn't flush.
A:Let me see. Oh, it's clogged... it's all right now. You may try it.
B:Yes, it's working now. Thank you.
A:You're welcome. Anything else?
B:The water tap drips all night long. I can hardly sleep.
A:I'm very sorry, Miss. Some part needs to be replaced. I will be back soon.
A:維修服務中心。需要幫忙嗎?
B:是的,我房間里的馬桶好像出了點毛病。
A:我們會馬上派人來修的。請問你的房間號是多少?
B:1287。
(過了一會兒)
A:我可以進去嗎?
B:進來。
A:馬桶有什么毛病?
B:馬桶沖不下去了。
A:讓我看看。噢,被塞住了......現(xiàn)在好了,你可以試試。
B:好了,能沖下去了。謝謝你。
A:別客氣。還有什么事嗎?
B:水龍頭整夜都在滴水。我很難入睡。
A:很抱歉,小姐。有個零件要換了,我一會兒就回來。