服務(wù)英語·結(jié)賬退房 黃金句
1. 店員提醒
1) I'm afraid you'll have to vacate your room by 11.
恐怕要請您在11點(diǎn)以前搬出房間了。
2) Are you checking out today, Mr. Smith?
史密斯先生,您今天可以結(jié)帳嗎?
3) Would you like to vacate your room now?
您現(xiàn)在要退房嗎?
4) Your bill totals $665.
您的賬單合計(jì)665美元。
5) That makes a total of $665.
總計(jì)是665美元。
6) That comes to $665 altogether.
共計(jì)665美元。
7) Here is your bill. Would you please check it?
這是您的賬單,請您過目。
8) That charge is for drinks taken from the minibar.
那筆錢是您從房間冰箱里取用飲料的費(fèi)用。
9) Your overseas telephone call is included in the bill.
您的國際長途電話費(fèi)用包括在這個(gè)賬單里。
10) The service charge is included in this bill.
這個(gè)賬單包括報(bào)務(wù)費(fèi)。
11) How would you like to settle your bill?
您準(zhǔn)備怎樣付賬?
12) In what form will payment be made?
您準(zhǔn)備以何種方式付賬?
13) Are you going to pay in cash or by credit card?
您準(zhǔn)備用現(xiàn)金還是信用卡付款?
14) We accept the following credit cards...
我們接受下列信用卡……
15) I'm sorry, we don't accept personal checks.
對不起,我們不收個(gè)人支票。
16) Would you like to sign it, sir?
先生,請問您愿意簽單嗎?
17) How would you like to pay your bill, sir?
先生,請問您想怎樣付賬?
18) Would you like to put it on your hotel bill?
您準(zhǔn)備將這筆費(fèi)用記到您飯店的總賬上嗎?
19) Could you sign your name and room number here, please?
請您在這簽上您的姓名和房號(hào)。
20) I need your signature and room number, please.
我需要您的簽名和房號(hào)。
21) May I also have your room number, please?
請把您的房號(hào)也告訴我好嗎?
22) All the bills are subject to 10% service charge, sir.
先生,所有的賬單都需要另加10%的服務(wù)費(fèi)。
23) Sorry, you can't sign the bill here, cash only, please.
對不起,我們這里不能簽單,請付現(xiàn)款。
24) Thank you, we don't accept tips.
謝謝,我們這里不收小費(fèi)。
25) Excuse me, we forgot to make out the bill for yesterday, would you please pay it now?
對不起,我們昨天忘了跟您結(jié)賬,您現(xiàn)在付錢可以嗎?
26) Thank you, and here's your change.
謝謝,這是找您的錢。
2. 客戶請求
1) Can I have my bill, please?
我可以結(jié)賬嗎?
2) What's this for?
這是什么?
3) Do you accept traveler's check?
你們收旅行支票嗎?
4) Hello, this is Mr. Lister in room 3406. I'll be leaving early tomorrow morning. So I'd like to come down sometime today to settle my bill.
你好,我是3406房間的李斯特先生。我準(zhǔn)備明天一早離開這里,所以我想今天下樓結(jié)賬。
5) I have no cash on me. May I pay by check?
我沒帶現(xiàn)款,我可以用支票付款嗎?
6) Can I check out ahead of time?
我能提前退房嗎?
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