演講MP3+雙語文稿:當(dāng)硅谷的技術(shù)人員為政府工作時，會發(fā)生什么呢

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聽力課堂TED音頻欄目主要包括TED演講的音頻MP3及中英雙語文稿，供各位英語愛好者學(xué)習(xí)使用。本文主要內(nèi)容為演講MP3+雙語文稿:當(dāng)硅谷的技術(shù)人員為政府工作時，會發(fā)生什么呢，希望你會喜歡！

【演講者及介紹】Matt Cutts

馬特·卡茨技術(shù)專家，作為谷歌的早期員工，是美國數(shù)字服務(wù)公司(U.S. Digital Service, USDS)的一名管理人員，他致力于使美國政府現(xiàn)代化。

【演講主題】當(dāng)硅谷的技術(shù)人員為政府工作時，會發(fā)生什么呢

【中英文字幕】

翻譯者 Chawlin Mcavoy 校對者 Yolanda Zhang

00:13

Hi everybody. My name is Matt Cutts, and Iworked at Google for almost 17 years. As a distinguished engineer there, I waspretty close to the top of the Silicon Valley ecosystem.

大家好，我的名字是馬特·卡茲，我在谷歌公司工作了將近十七年。作為那里一個杰出的工程師，我曾經(jīng)十分接近硅谷生態(tài)系統(tǒng)的頂層。

00:26

Then I decided to follow some inspiringfolks and do a short tour at the US Digital Service. That's the group of geeksthat helped rescue HealthCare.gov when that website went down hard in 2013.Yeah. So I signed up for a three-to-six-month tour, and almost three yearslater, I'm still in Washington DC, working for the federal government, becausethe government really needs technologists right now.

隨后，我決定追隨一些讓我深受啟發(fā)的人們，在美國數(shù)據(jù)服務(wù)中心來一次簡短的“旅行”。正是這群人，在2013年政府的健康關(guān)愛網(wǎng)站（HealthCare.gov）陷入絕境時，出手拯救了這個網(wǎng)站。是的。我申請了一個三到六個月的工作，將近三年后，我仍然在華盛頓特區(qū)，為聯(lián)邦政府工作，因為政府現(xiàn)在真的需要技術(shù)人員。

00:54

At my old job, every room hadvideoconferencing integrated with calendars, power cables were built right intothe furniture. When I moved to a government agency, I had to call a person toset up a phone conference. And when we moved to a new office, we didn't havefurniture for a while, so we set up the phone on a trash can.

在我過去的工作中，每個房間都有視頻會議和日程表，電纜直接埋進(jìn)了辦公設(shè)施中。當(dāng)我進(jìn)入政府部門時，我不得不打電話叫人來開電話會議。當(dāng)我們搬到一個新的辦公室時，最開始連家具都沒有，所以我們在垃圾桶上安裝了一個電話。

01:18

One of the things that surprised me,whenever I moved to DC, is how much the government still has to deal withpaper.

其中一件令我震驚的事是，無論我何時去華盛頓特區(qū)，政府需要處理的紙質(zhì)文件數(shù)量都大到驚人。

01:38

Paper has some downsides. Here's a popquiz: If your last name starts with H or higher, H or higher, would you raiseyour hand? Wow. I have some bad news: Your veteran records might have beendestroyed in a fire in 1973.

紙制品有一些缺點(diǎn)。給大家一個突擊測驗：如果你的姓由 H 或更后的字母開頭，有人是這樣的嗎？請舉手！哇哦。我有一些壞消息：你的退伍老兵記錄也許已經(jīng)在 1973 年的大火中被焚毀了。

01:55

(Laughter)

（笑聲）

01:56

Yeah. Paper processes are also slower andmore prone to errors. If you're a veteran and you're applying for your healthbenefits using a paper form, you might have to wait months for that form to beprocessed. We replaced that with a web form, and now most veterans find out ifthey can get access to their health benefits in 10 minutes.

很遺憾。紙張?zhí)幚硪彩歉徛?，更容易產(chǎn)生錯誤的。如果你是一個退伍老兵，并且你正在以紙質(zhì)申請表的形式申請醫(yī)療福利，你也許不得不花上幾個月來等待你的申請表被審核。我們用網(wǎng)絡(luò)申請表的形式代替了紙質(zhì)表格，現(xiàn)在大部分的退伍老兵發(fā)現(xiàn)，他們能在 10 分鐘內(nèi)得到所需要的醫(yī)療福利。

02:19

(Applause)

（鼓掌）

02:22

Here's another launch that I'm proud of. Weworked with the Small Business Administration to move one of their systems frompaper to digital.

這是另一個我引以為豪的平臺，我們跟小型企業(yè)管理局合作，來將其中一個系統(tǒng)數(shù)字化。

02:40

At one point, we wanted to celebratemodernizing a different system, and so we went to a local grocery store and wesaid, "Can you make a cake and decorate it with the form that we'vedigitized?" And the grocery store got really weirded out by that request.They wanted a letter on official government letterhead. Well, we work for thegovernment, so we wrote a letter that said, "You can use thispublic-domain form on a cake for celebratory purposes."

有一天，我們想慶祝使一個不同的系統(tǒng)現(xiàn)代化了，所以我們?nèi)チ艘粋€當(dāng)?shù)氐氖称冯s貨店，說，“你能做一個蛋糕并且用我們已經(jīng)數(shù)據(jù)化了的表格來裝飾嗎？”店員明顯對那個請求感到不可思議，于是他們想要一個有官方題頭的信。既然我們?yōu)檎ぷ?，就順手寫了一封信，信上說：“你可以在蛋糕上用這個公共的表格來慶祝?！?/p>

03:05

(Laughter)

（笑聲）

03:07

Which led to bad jokes about filling formsout in triplicake. Yes, dad jokes in government.

這就催生了關(guān)于在三層蛋糕上填寫表格的冷笑話。對，政府讓人尷尬的低級笑話。

03:12

Now I've talked a lot about paper, but wealso bring up computer systems that go down. We bring in modern technologypractices, like user-centered design and the cloud, and we also help improveprocurement. It turns out government buys software the same way that it buyschairs and brownies and tanks: from government regulations that are over 1,000pages long. So yes, there's some stuff that's messed up in government rightnow. But if you think Silicon Valley is the savior in this story,

現(xiàn)在我已經(jīng)講了很多關(guān)于紙張的事情了，但是我們也講了被大眾接受的計算機(jī)系統(tǒng)。我們進(jìn)行了現(xiàn)代技術(shù)實踐，比如以用戶為中心的設(shè)計和云端系統(tǒng)，并且我們也幫助改善了采購系統(tǒng)。我們發(fā)現(xiàn)，政府購買軟件和購買椅子，糕點(diǎn)，坦克用的是一樣的方式：根據(jù)超過一千頁長的政府條約。所以，現(xiàn)在政府內(nèi)部有些混亂。但是如果你認(rèn)為在這個故事中硅谷是那個救世主，

03:46

(Laughs)

（笑聲）

03:48

you've got another thing coming. Some ofthe best and brightest minds in technology are working on meal-deliverystart-ups and scooters and how to deliver weed to people better. Is that reallythe most important thing to work on right now? Silicon Valley likes to talkabout making the world a better place. But you feel your impact in a much morevisceral way in government.

你最好再重新思考一下。一些最優(yōu)秀，最聰明的技術(shù)人才正在圍繞送餐，小輪摩托車，和煙草遞送開辦創(chuàng)業(yè)公司。這些真的是現(xiàn)在最應(yīng)該重點(diǎn)研究的事情嗎？硅谷工作人員傾向于談?wù)撟屖澜缱兊酶?。但在政府中，你能更真切地感受到自己的影響力?/p>

04:14

This is somebody whose dad passed away. Hehunted me down on Twitter to say that a system that we had improved worked wellfor him during a tough time. Those tough times are when government needs towork well and why we need innovation in government.

這位先生的父親去世了，他在推特上找到了我，說我們改進(jìn)的一個系統(tǒng)幫助他度過了非常艱難的一段日子。這些困難的時刻正是政府需要好好工作的時候，也是我們在政府內(nèi)部需要創(chuàng)新的原因。

04:32

Now I have a confession to make. When Icame to DC, I sometimes used words like bureaucrat. These days, I'm much morelikely to use words like civil servant. Like Francine, who can make you cry. Orat least, she made me cry, because she's so inspiring. I am also deeply,fiercely proud of my colleagues. They will work through illogical situationsand put in late nights to get to the right result. The government can't payhuge salary bonuses, so we ended up making our own awards. Our mascot is a crabnamed Molly. And so that award is actually a crab-shaped purse, screwed intosheet metal.

現(xiàn)在我要坦白。當(dāng)我初到華盛頓特區(qū)時，我有時會用官僚主義者這類詞匯。這些天，我更傾向于用人民公仆這類詞匯。像弗朗辛，她能讓你們感動。或者至少她讓我很感動，因為她的言辭是如此的激勵人心。我也深深的，強(qiáng)烈的為我的同事們自豪。他們會克服很多困境，為了得到正確的結(jié)果而廢寢忘食的工作。政府沒有能力支付高昂的獎金，所以我們會自己提供獎勵。我們的吉祥物是一個叫茉莉的螃蟹，更確切的說，是一個螃蟹形的錢包，固定在一塊金屬板上。

05:18

These days, I believe less in silverbullets that are going to fix everything. I believe more in the people who showup to help. If you're looking for something deeply meaningful -- and fulldisclosure, sometimes incredibly frustrating -- here's what you need to know.There is something difficult and messy and vital and magical happening whencivil servants partner with technologists at the city and state and nationallevel. You don't have to do it forever. But you can make a difference in publicservice right now.

這些天，我越來越不相信什么萬全的解決方案。我更相信愿意挺身而出，提供幫助的人們。如果你正在尋找一些有深刻意義的事情——完全的公開，有時令人十分的沮喪——那么你需要知道：當(dāng)公務(wù)員與城市、州和國家層面的技術(shù)人員合作時，一些困難、混亂而又重要和神奇的事情就會發(fā)生。你不必永遠(yuǎn)做這件事情。但是你能對公共服務(wù)做出貢獻(xiàn)的時機(jī)，就是現(xiàn)在。

06:00

Thank you.

謝謝。

06:01

(Applause)

（掌聲）