盲人網(wǎng)購(gòu)火車票因圖形驗(yàn)證碼遇阻起訴鐵路公司

　　A court in Beijing's Haidian district earlier thismonth accepted the lawsuit of a visually impairedman who was suing China Railway Corp, asking forcompensation and upgrades to the official trainticket website 12306.cn to make it easier for peoplelike him to buy tickets online.

　　北京市海淀區(qū)一法院本月初接收到一位視力障礙人士起訴中國(guó)鐵路總公司的訴訟請(qǐng)求，要求鐵路總公司為其圖形驗(yàn)證給視力障礙人群造成的不便給予賠償并更新其驗(yàn)證系統(tǒng)。

　　The man, who asked to be identified only as Chen,said he brought the lawsuit on Jan 25, and thecourt accepted the case a couple of days before Spring Festival.

　　這位起訴人姓陳，在1月25日就提交了其訴訟申請(qǐng)，法院在春節(jié)前幾天才接收訴訟。

　　Because the website only provides graphic verification codes, which screen-reading softwarecannot interpret, Chen said he was unable to buy a ticket online at the end of last year duringthe Spring Festival travel rush and had to ask for a day's leave and spend 110 yuan on taxi feesto buy a ticket at Beijing West Railway Station.

　　因?yàn)?2306網(wǎng)站只提供圖片驗(yàn)證碼，而陳先生這樣的視力障礙者使用的讀屏軟件不能讀取圖片，導(dǎo)致陳先生去年年底無(wú)法在網(wǎng)上買票，所以只能請(qǐng)假一天，花了110元的打車費(fèi)去火車站排隊(duì)買票。

　　"I called the website' shotline many times and wrote a letter to the company about the problembut received no feedback from them, so I decided to sue," Chen said in a telephone interview. "Now the Spring Festival holiday is over. I am waiting to be called to court."

　　“我曾經(jīng)無(wú)數(shù)次撥打過(guò)訂票網(wǎng)站的熱線電話反映這個(gè)問(wèn)題，但是卻沒有收到任何回復(fù)，所以我決定起訴，”陳先生在一次電話采訪中說(shuō)道，“現(xiàn)在春節(jié)假期已經(jīng)過(guò)去了，我在等待開庭審理案件。”

　　The railway company has not issued a statement about the lawsuit.

　　但是鐵路公司目前并沒有對(duì)此案件給予聲明。

　　Chen, a visually impaired masseur in Beijing, said he can operate computers and smartphonesproficiently with the help of screen-reading software. But buying a ticket to his hometown inGansu province became impossible ever since 12306.cn upgraded its verification codes in2015 from a combination of numerals and letters to the current photo matching model.

　　陳先生在北京從事盲人按摩工作，他表示借助讀屏軟件可以自如地操作電腦和智能手機(jī)。但是自從2015年12306網(wǎng)站系統(tǒng)驗(yàn)證改為數(shù)字和圖片搭配結(jié)合的形式后，他就不能在網(wǎng)上購(gòu)買到回甘肅老家的火車票。

　　"Buying train tickets during the festival travel rush is hard enough, and even harder for peoplelike me," he said.

　　“春運(yùn)期間搶車票本就是件難事，可是對(duì)于我們這樣的視障人群更是難上加難，”陳先生說(shuō)。