The latest comprehensive score for consumer satisfaction in 100 cities across China continued to show a steady upward trend for the fourth year, breaking through the 80-point mark for the first time, according to the China Consumers Association on Sunday.
3月13日,中國消費者協(xié)會發(fā)布《2021年100個城市消費者滿意度測評報告》。測評結果顯示,2021年全國100個城市消費者滿意度綜合得分首次突破80分,總體處于良好水平,并連續(xù)四年穩(wěn)步提升。
Data from the association showed that the comprehensive score for consumer satisfaction stood at 80.59 points last year, picking up 1.27 points from 2020.
具體來看,2021年度100個城市消費者滿意度綜合得分為80.59分,較2020年提高1.27分。
Among the three first-level indicators, "consumption supply" logged 81.93 points, the highest; "consumption environment" followed with 80.52 points; "consumption rights protection" scored 80.05 points, at the bottom, but the result shows the most improvement from previous years.
3個一級指標中,“消費供給”得分最高,為81.93分;“消費環(huán)境”得分相對次之,為80.52分;“消費維權”指標得分為80.05分,盡管結果排名相對最低,但較前幾年測評提升幅度最大。