話(huà)題六：日常生活 Writing 3 高考英語(yǔ)高分范文1

Writing 3 　你買(mǎi)了一本英文詞典，發(fā)現(xiàn)有這樣或那樣的問(wèn)題，書(shū)店的服務(wù)態(tài)度又不好，因此給某一報(bào)社編輯寫(xiě)信。信中必須包括以下內(nèi)容：事情的起因，與書(shū)店交涉的經(jīng)過(guò)，呼吁服務(wù)行業(yè)必須提高服務(wù)質(zhì)量。

高分范文1

Dear Editor，

I'm a loyal reader of your newspaper．Recently I have something necessary to complain about．I bought an English dictionary last week in a bookstore，but I disappointedly found that several pages were missing and the text was not clearly printed．So I went back to the bookstore，hoping to exchange it for a new one．

To my surprise，the shop assistant refused my requirement saying that it was the publishing house that was to blame for the mistake．And when I asked to see their manager，they turned down my request again by giving an excuse that the manager was on vacation．I couldn't but leave the bookstore in great anger and depression．

Should cases of this kind happen again？Nowadays，more and more emphasis is laid on the quality of service，which can either build up or ruin a business reputation．Take bookstores as an example，if they have a check on books before they're sold，improve the after-sale service system and require their staff to be more polite，things will be totally different．I really hope your newspaper can make efforts to call on the service industry to improve their service quality．I'm looking forward to the change．

Yours sincerely，

Tom