在上一份工作中, 你有哪些成就?
問(wèn)題分析: 一個(gè)顛撲不破的面試哲學(xué)是: 在上一份工作中有成就的,才有可能在新工作中有成就。在回答這個(gè)問(wèn)題的時(shí)候, 一般要遵守一個(gè)原則: 用事實(shí)與數(shù)字說(shuō)話。
回答示范1: I was named “Employee of the Year,” for the highest level of accuracy of all 18 bank tellers last year.
回答示范2: I increased sales approximately 100% in three years. Last year I personally sold 1.5 million Yuan worth of services and was ranked number 2 in the entire company among 14 sales reps.
回答示范3: I suggested to my boss that we should create a new type of customer satisfaction survey. This suggestion was applied later and effectively reduced customer complaints.
2.What were some of the disappointments in your last job?
在上一份工作中, 你比較失望的地方或者失敗是什么?
問(wèn)題分析: 這個(gè)問(wèn)題相當(dāng)棘手。太真實(shí)可能會(huì)嚇壞面試官, 太虛偽又沒(méi)法令人相信。比較好的應(yīng)對(duì)方式是, 給對(duì)方列舉一些非致命的失敗, 同時(shí), 這些失敗是由于自己所訂立的目標(biāo)比較高。
回答示范: I failed to achieve the sales target last year, I sold a million and a half but the target was two million. Our Beijing headquarters is having some problems and can’t provide effective pre-sales support for us. Failing to reach the target is a big disappointment for me.
點(diǎn)評(píng): 一個(gè)很好的回答, 體現(xiàn)出了一個(gè)銷(xiāo)售人員對(duì)完成任務(wù)的強(qiáng)烈的渴望, 同時(shí)也順便帶出了自己完不成任務(wù)的客觀理由。
3.How would you evaluate the progress you made in your last job?
你如何來(lái)評(píng)價(jià)自己在上一份工作中的表現(xiàn)?
問(wèn)題分析: 對(duì)于在上一份工作中表現(xiàn)平平的申請(qǐng)人, 這個(gè)問(wèn)題簡(jiǎn)直如芒刺在背, 痛苦啊。但是, 哪怕面壁三天、 掘地三尺也要想出一兩個(gè)你在上一份工作中的亮點(diǎn), 否則, 只能在面試時(shí)芒刺在背了。
回答示范1: I am very proud of the progress I made in my last job. I joined the company as a new hand, but after only a year and a half, I was promoted to team leader. I could achieve such a rapid progress partly because my last job was in a small firm. If I can make the same progress in a large company like GE, I would be prouder.
回答示范2: Well, I would give myself 70% if 100 means full satisfaction. I had some achievements in my last job. For example, I got 80-89% in the annual evaluation last year, which was 60%. The promotion program I organized on Wangfujing Road was highly successful and my client was very pleased. However, the results of several other programs were not quite satisfactory due to some reasons I couldn’t control. Actually that’s why I want to quit.
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