聽力每日練習 listen 4817 Something is wrong with your product

 
2--I'm sorry to hear that. It's hard to believe. What is the problem? We'll send a representative to check the cause. Please explain to him what the trouble is.
 
1--All right, but there seems to be a problem with the packing. The packing seems to be too crude.
 
2--Is that so? Please accept our apologies for this problem.
 
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注解：
 
1.representative代表，代理人
2.All right好的
3.apology道歉，認錯，愧悔
 
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譯文：
 
1--你們的產品有些問題。
2--對這件事我很抱歉，真難以置信。問題是什么呢?我們會派一位代表去檢查一下原因。請向他說明問題的所在。
1--好的，不過好像是包裝上有問題。包裝看上去太粗糙了。
2--是這樣嗎?如果是這個問題，請接受我們的道歉。