酒店前廳英語(yǔ)口語(yǔ) 酒店前廳英語(yǔ)口語(yǔ)

　　Part one FRONT OFFICE

　　Unit one Making a Reservation/Advance Reservation

　　第一章 預(yù)訂

　　Key Sentences例句

　　1. Good morning/evening. Reservation. May I help you?

　　早上好/晚上好，這里是...酒店客房預(yù)訂部，請(qǐng)問(wèn)需要什么幫忙嗎?

　　2. What can I do for you?

　　我能為您幫什么忙嗎?

　　3. Hold on line, please. Could you please hold on?

　　請(qǐng)稍等(電話(huà)中) 請(qǐng)稍等，好嗎?

　　4. Could you wait a minute, please?

　　請(qǐng)稍等，好嗎?

　　5. Are you with a company?

　　您是公司預(yù)訂嗎?

　　6. May I know you departure date?

　　請(qǐng)問(wèn)您的離店日期是哪天?

　　7. How long will you stay with us?

　　請(qǐng)問(wèn)您住幾天?

　　8. How many people are there in your party?

　　您們一共幾個(gè)人?

　　9. That will be four nights.

　　四個(gè)晚上。

　　10. May I know the arrival date, please?

　　請(qǐng)問(wèn)哪天入住?

　　11. Is it just for tonight?

　　請(qǐng)問(wèn)只住今天一晚嗎?