導(dǎo)購英語口語 199期:退換服務(wù)(3)
A: Good morning, sir. Can I help you?
A：早上好，先生，我能幫什么忙嗎?
B: Good morning. I bought this camera here a few months ago. It has ruined two tolls of filmalready.
B：早上好，好幾個(gè)月前我買的這個(gè)照相機(jī)，已經(jīng)毀壞了我兩個(gè)膠卷。
A: I'm so sorry to hear that.
A：很遺憾聽到這個(gè)。
B: I hope you will be able to fix it or refund my money.
B：希望給我修理一下或退錢。
A: Have you brought the sales slip?
A：您帶著收貨單了嗎?
B: Yes, here it is.
B：帶來了， 給。
A: Sorry, sir. Your warranty was good for six months. It expired two weeks ago.
A：對不起，您的保修單是半年的，已經(jīng)過期兩個(gè)星期了。
B: Two weeks ago? What difference does two weeks make? I'm sure it was defective when Ibought it.
B：兩個(gè)星期，這有什么關(guān)系?我敢肯定買的時(shí)候就有問題了。
A: Eh... That could be possible. But no one can tell.
A：嗯……那倒可能，但是誰能證明呢。
B: What shall I do?
B：那我該怎么辦呢?
A: Well, you can leave it here for repairing, but there will be a charge.
A：嗯，您可以把它放在這兒修理一下，但要收費(fèi)。
B: A Charge? How could that be?
B：收費(fèi)?那怎么可能呢?
A: You know that your warranty has run out. There is nothing I can do.
A：您知道您的保修期已經(jīng)過了，我也沒辦法。
B: Can you make an exception in my case this time?
B：您能把這件事作為特例處理嗎?
A: I'm terribly sorry, sir. We can't set a precedent. I hope you can understand.
A：先生，實(shí)在對不起。我們不能開這個(gè)先例，希望您能理解。
