現(xiàn)代酒店英語口語實(shí)用教程 12課Room service restaurant餐廳迎客服務(wù)
Unit 3 Greeting the Guests 餐廳迎客服務(wù)
經(jīng)典對(duì)話
H=Hostess 女領(lǐng)臺(tái) G=Guest 顧客
H：Good evening, sir. Welcome to Amazon Restaurant. How many persons, please?
晚上好，先生。歡迎光臨亞馬遜餐廳。請(qǐng)問有幾位呢?
G：A table for two, please.
兩位。
H：Certainly, sir. How about the table by the window? You may enjoy the beautiful sea-view outside.
好的，先生。那張靠窗的桌子怎樣?您可以欣賞到外邊的海景。
G：Fine, thanks.
好的，謝謝。
H：This way, please.
這邊請(qǐng)。
常用句型百寶箱
1. 迎賓入席基本應(yīng)對(duì)
1) How many persons, please?
請(qǐng)問有幾位呢?
2) Where would you prefer to sit?
您喜歡坐在哪里?
3) I’ll show you to y our table.
我來為您領(lǐng)位。
4) This way, please.
這邊請(qǐng)。
5) Is this table fine? /How about this table?
這張臺(tái)如何?
6) A waiter/waitress will come soon to take your order.
服務(wù)員很快會(huì)來為您寫菜單。
7) Do you have a meal voucher/ breakfast voucher?
您有餐券/早餐券嗎?
2. 迎接有預(yù)訂的客人
1) Do you have a reservation?
請(qǐng)問您有預(yù)訂嗎?
2) May I have your name ,please?
請(qǐng)問您貴姓?
3) We are expecting you.
我們正恭候您的光臨。
4) I’m afraid the table you reserved is not ready yet.
恐怕您預(yù)訂的餐位還沒有準(zhǔn)備好。
5) I’m afraid that we let another guest sit at your table since you did not arrive at the reserved time.
因?yàn)槟鷽]有按照預(yù)訂的時(shí)間來，所以我們將座位安排給另外一位客人了。
6) Would you mind waiting until it is free or would you prefer another table?
您介意等會(huì)兒?jiǎn)?或者您去另外一桌好嗎?
3. 請(qǐng)客人稍后
1) We can seat you very soon.
我們很快就會(huì)安排您入座。
2) It may take about 15 minutes.
可能需要 15 分鐘才有空位。
3) Could you wait for another 5 minutes, please?
您再等 5 分鐘好嗎?
4) Could you wait in line until a table is free, please?
請(qǐng)您排隊(duì)等空位好嗎?
5) I’m sorry to have kept you waiting.
很抱歉讓您久等了。
6) I’m afraid this table is reserved for 7 p.m..
恐怕這張餐臺(tái)有人已經(jīng)預(yù)訂了，7 點(diǎn)就來。
4. 餐廳安排
1) I’m afraid we can’t seat you at the same table.
恐怕沒辦法讓您們坐同一桌。
2) Would you mind sitting separately?
您們是否介意分開坐?
3) Would you like a high chair for your child?
要不要給您的孩子拿一張高椅呢?
4) I’m afraid that table is reserved, sir.
恐怕那張桌子已經(jīng)有人預(yù)訂了，先生。
5) Would you mind sharing a table?
您介意和別人同桌嗎?
6) Some other guests wish to join this table.
別的客人想跟您共享這張桌子。
7) Would you mind moving over a little?
您介意移過去一點(diǎn)嗎?
8) Another guest wishes to sit at the counter. Could you move down one seat, please?
另外一位客人想坐在柜臺(tái)邊。您可以挪過去一點(diǎn)兒?jiǎn)?
9) Excuse me, sir, but may I pass?
抱歉，先生，我可以從這兒過去嗎?
10) Could you move your chair closer to the table ,please?
您可以把椅子拉近桌子一些嗎?
