北師大版高中英語(yǔ)模塊8--Unit 23 workshop6

[00:00.32]I'm sure that you'll understand, [00:02.94]Mr Jeffreys, that we cannot guarantee [00:04.52]one hundred percent that everybody [00:06.32]will lose weight. [00:07.38]Well, you should change your advertising then. [00:10.23]Anyway, both the speedometer [00:12.34]and the heart controller broke, [00:14.08]and then one day the pedals broke [00:15.41]and I had a serious accident. [00:17.30]I pulled a muscle and had to take three days [00:19.40]off work. [00:20.84]I'm extremely sorry to hear that,Mr Jeffreys. [00:23.88]So you should be!On top of that, [00:26.53]when I took the bike back to the shop, [00:27.92]the manager was extremely rude. [00:29.82]I understand how you feel, Mr Jeffreys, [00:32.42]and I'm sure we can... [00:34.25]I'd like a complete refund and compensation [00:36.95]for the injuries I received using your product. [00:39.78]Unless I receive it, [00:41.24]I'll have to take legal action. [00:42.94]Well, let me apologise for your experiences [00:45.79]with the "Tour de France" exercise bike. [00:48.22]We have sold thousands [00:49.93]and this is the first complaint [00:52.22]we have received. [00:53.39]What I need are not just apologies [00:55.67]but compensation. [00:55.67]

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