Reception
接待來賓
1.Welcome to our hotel.
歡迎光臨我們賓館。
2.Do you have a reservation with us?
您有預訂嗎?
3.When did you make the reservation?
請問您什么時候訂的房?
4.I'm sorry, but I haven't got any record of that.
對不起,我們這里沒有您預訂的記錄。
5.We have a room reserved for you.
我們有您預訂的房間。
6.May I deposit my valuables in your safe?
我可以把貴重物品存放在你們的保險箱里嗎?
7.Let me look through our reservation list.
我來查一下預訂單。
8.I did't make a reservation, but do you have a single room available for tonight?
我沒有預訂房間,今晚還有單人間嗎?
9. Don't you have any others?
你們還有其他房間嗎?