It is important for customers to feel like their ideas are valued.
讓客戶感覺他們的想法是有價值的,這很重要。
Mark
I think that covers everything on my second point.
我認(rèn)為這一條涵蓋了第二點中的所有東西。
Mark
Are there any questions or comments at this point?
關(guān)于這一點,還有什么問題或意見嗎?
Bob
I have a question, Mark.
Mark,我有一個問題。
Bob
What kind of system do you use for organizing and sharing this kind of customer feedback?
你用什么樣的系統(tǒng)管理和分享這類型的客戶反饋?
Mark
That's a great question.
這是一個很好的問題。
Mark
I plan to cover that a little later.
我稍后會談到。
Mark
I have some thoughts on ways to deal with sharing such feedback.
我有一些想法是關(guān)于處理如何分享這些反饋的。
Mark
I'll go over the final section of my presentation, then come back to your question. OK?
我先講完最后一部分,再回到你的問題上,可以嗎?
Bob
That's fine.
好的。
Mark
Now, I want to return to how informal feedback can be encouraged.
現(xiàn)在,我想回到如何鼓勵非正式的反饋這個話題上。