服務英語·會議服務 情景對話

服務英語·會議服務 情景對話

1. 住店客人租會議室

S= Staff (員工) G= Guest (旅客)

S: Good morning, Ms. Lee, how can I help you?

早上好，李女士，我能幫你嗎？

G: Yes. Would you please find a room for our business meeting?

是的。你能找一個供我們召開商務會議的房間嗎？

* * *

S: Certainly. How many people do you have?

當然。你們有多少人？

G: About six.

大約6人。

* * *

S: That's fine. We have a conference room on executive floor, which can seat up to 8 people. Would you like to have a look?

沒關系。我們在行政樓層有一個會議室，可容納8人。你愿意看看嗎？

G: Yes, please.

是的，請。

* * *

S: This room can seat up to 8 people and we offer tea free of charge for your meeting. For you are staying in executive floor, you can use the meeting room two hours complimentary per day.

這個房間可以容納多達8人，我們?yōu)槟臅h提供免費的茶。因為您住在行政樓層，您每天可以免費使用會議室兩小時。

G: That's great.

那真是太好了。

* * *

S: When will you use it, Ms. Lee?

您要什么時候用呢，李女士？

G: Um, We'll start the meeting at 8 o'clock tomorrow morning.

哦，我們將在明天早上8點開始會議。

* * *

S: May I know how long you will use the meeting room?

我可以知道會議室你要使用多久嗎？

G: About 4 hours, and how much does it cost for the extra hours?

大約4小時，額外時間收費多少錢？

* * *

S: The charge for the extra 2 hours is RMB200, Ms. Lee.

額外的2個小時費用是200元，李女士。

G: That's fine.

好的。

* * *

S: And do you need any other facilities for the meeting, like projector or white board?

你還要任何其他設施嗎，如投影儀或白板？

G: No, thanks.

不，謝謝。

* * *

S: Ms. Lee, we'll arrange the meeting room for you. The meeting time is from 8:00 to 12:00 tomorrow morning. We'll offer complimentary tea for your meeting, and the room rental is RMB200 after discount.

李女士，我們會為你安排會議室。會議時間是明天上午8:00~12:00。我們將為你的會議提供免費茶水，房間的租金打折后是200元。

G: That's right. Thank you.

沒錯。謝謝你！

* * *

S: You are welcome.

不客氣。

G: Goodbye.

再見。

* * *

S: Goodbye and have a nice day

再見，祝過的愉快。

2. 非住店客人租會議室

S= Staff (員工) G= Guest (旅客)

G: I'd like to arrange a business meeting. Do you have a conference room we could use?

我想舉行一商務會議，有這樣的會議室嗎？

S: Certainly, Sir. We have a conference room for ten people at $150 an hour or a larger room for twenty people for $250 an hour.

當然，先生。我們有可以容納10人的會議室，每小時150美元，還有可以容納20人的大一點的房間，每小時250美元。

* * *

G: I'd prefer the smaller room. Can I book it for tomorrow morning at 11 a.m.?

我還是喜歡小一點的房間，我能預訂一個明天上午11點的小房間嗎？

S: Yes. That would be fine.

行，那樣可以。