服務英語·換登機牌與行李托運 情景對話

服務英語·換登機牌與行李托運 情景對話

Airport staff（A）：機場工作人員

Traveler（T）：旅客

1. 報到

T: I'm taking BA Flight 123 to London. Can you tell me where the check-in counter is, please.

我要乘英國航空公司飛往倫敦的123航班。請問報到處在哪兒？

A: Yes, madam. The check-in counter for the British Airways flight to London is over there.

太太，英國航空公司飛往倫敦的報到處在那邊。

* * *

T: Thank you so much.

謝謝。

（T goes to the desk）

（T走向報到處）

T: Is this the desk for BA Flight 123 to London?

這是英國航空公司飛往倫敦的123航班報到處嗎？

A: Yes, this is the right desk. Have you any lug-gage?

是的，就在這兒。您有行李嗎？

* * *

T: A suitcase. That's all, except my handbag, of course.

一個手提箱，就這一件。當然不算我的手提包了。

A: Will you please put the suitcase on the scales? You needn't weigh your handbag.

請把箱子放在秤上好嗎？手提包不必過秤了。

* * *

T: Is there a receipt?

有收據(jù)嗎？

A: Yes, I've attached your baggage receipt to your ticket.

有的，我已經(jīng)把它貼在你的機票上了。

* * *

T: What should I do next?

下一步我該做什么呢？

A: You must go through Immigration to the departure lounge.

您必須到移民處辦完手續(xù)再去候機室。

2. 辦理登機手續(xù)（1）

A: Good morning, sir. Where are you going?

先生，早晨好，您要去哪兒？

T: I'm going to U.S. by flight B.E.320.

我乘英國國際航空公司320航班去美國。

* * *

A: When is your flight?

您什么時候的飛機？

T: 9:00 a.m. When am I supposed to check in?

上午9點鐘，我應什么時候辦理登機手續(xù)？

* * *

A: We are checking in. May I have your ticket? And your health certificate and your luggage, please.

我們正在辦理。請出示機票及您的健康證明書，還有您的行李。

T: Here you are.

給您。

* * *

A: Are you keeping this small bag as carry-on luggage, sir?

先生，這個小包您帶在身上嗎？

T: Yes.

是的。

* * *

A: You must weight that as well.

也得過磅。

T: All right.

好吧。

* * *

A: Your luggage is three pounds overweight, I am afraid there'll be an excess luggage charge, sir.

先生，您的行李超重3磅，您得付超重費了。

T: How much must I pay?

我需付多少錢？

* * *

A: It's 20 yuan.

應該是20元。

T: Here you are.

給你。

* * *

A: This is your luggage check which you must show when you disembark at your destination, and here is your boarding pass and your ticket.

這是您的行李單，到達目的地的時候，您必須出示這張單子，這是您的登機牌和機票。

T: Thanks.

謝謝。

* * *

A: Now please wait until your flight is called. There are about twenty minutes to go.

現(xiàn)在請等待登機。大約還有20分鐘就會通知登機了。

T: I'm a little nervous. I have never flown before.

我有一點緊張，我從未坐過飛機。

* * *

A: There is nothing to worry about. Once you're in the air, it's just like sitting in your own living room.

沒有什么可擔心的。一升到空中，你就會覺得像坐在自己家中客廳一樣。

T: All right. Good-bye.

好吧。再見。

3. 辦理登機手續(xù)（2）

A: Good afternoon.

下午好。

T: Hi, I am flying back to New York today.

嗨, 我今天要飛回紐約。

* * *

A: Ticket, please. Yes, your flight leaves at four o'clock.

先生，請出示您的機票。是的，您的飛機起飛時間為四點整。

T: Great.

太好了。

* * *

A: How many bags will you check today, Sir?

先生，您有幾個包需要托運？

T: I have two bags to check.

兩個。

* * *

A: And do you want a window seat or an aisle seat?

您喜歡靠著窗戶的座位還是靠著過道的座位？

T: A window seat, please.

窗戶邊的座位。

* * *

A: OK. We have reserved seat 42A on flight 322 to New York for you. Can I help you with anything else?

好的，我們?yōu)槟A訂了飛往紐約的322航班，座位是42A，還有其他需要我為您服務的嗎？

T: Yes, which gate do I need to go to?

是的，我需要從幾號入口進去？

* * *

A: Your flight departs from gate N15.

您的航班從N15口起飛。

T: Thank you.

謝謝！

* * *

A: Have a good flight!

祝您旅行愉快！

4. 辦理登機手續(xù)（3）

A: Are you traveling together?

你們一起的嗎？

T: Yes.

是的。

* * *

A: Smoking or non-smoking?

想坐吸煙區(qū)還是非吸煙區(qū)？

T: Non-smoking, please. And I forgot to ask before. Could I order a vegetarian meal, please?

非吸煙區(qū)。忘了問了。我能點一份素食嗎？

* * *

A: One vegetarian meal. OK. Any check-in baggage?

一份素食。好的。有托送行李嗎？

T: Yes, two pieces.

有兩件。

* * *

A: Do you need luggage tags?

需要標簽嗎？

T: No, thanks. They're labelled already. I hope they're not overweight.

謝謝。已經(jīng)貼上標簽了。希望它們不會超重。

T: No, just 18 kilos.

只有18公斤。

T: We're changing flight in Thailand. Will the luggage be transferred automatically?

我們在泰國要換航班。行李會直接運送到目的地嗎？

* * *

A: Yes, it's checked through to Iran.

是的。行李會直達伊朗。

5. 換登機牌與托運行李（1）

T: Is this the right counter to check in for this flight?

這班飛機是在這個柜臺辦理登機手續(xù)嗎？

A: Yes, it is. Would you like to check in now?

不錯，是在這兒辦。您現(xiàn)在要辦理登機手續(xù)嗎？

* * *

T: Yes. Here are our tickets and passports.

是的。這是我們的機票和護照。

A: Would you like the smoking or non-smoking section?

你們想坐吸煙區(qū)還是禁煙區(qū)？

* * *

T: We don't smoke. So we prefer non-smoking section.

我們不吸煙，所以還是要禁煙區(qū)吧。

A: Do you have a seating preference?

你們想坐哪里呢？

* * *

T: Near a window, please.

靠窗。

A: OK. Do you have any luggage that you'd like to check at this time?

你們有行李要托運嗎？

* * *

T: Yes. Here it is.

是的。在這兒。

A: Please put your luggage on this scale.

請您把的行李放在磅秤上。

* * *

T: OK. Is the plane on schedule?

好的。飛機會準時起飛嗎？

A: Yes, it is. How many pieces of hand luggage do you have?

會的。您有幾件手提行李呢？

* * *

T: Just two. Right here.

只有兩件，就在這里。

A: All right. Here are your boarding passes.

好的。這是你們的登機牌。

* * *

T: Thank you.

謝謝你。

A: Have a pleasant flight!

祝您旅途愉快！

6. 換登機牌與托運行李（2）

A: Next person, please.

下一位。

T: Is this the right counter to check in for this flight?

這趟航班是在這里辦理登機手續(xù)嗎？

* * *

A: Yes, It is. Your passport and ticket, Please.

是的。請出示你的護照和機票。

T: Here you are. Oh, I'd like a window seat, please.

給你。恩，請為我安排一個靠近窗戶的座位。

* * *

A: One moment. OK. How many bags do you have to check in?

請等一下。好了。你有幾個包要托運？

T: Two.

兩件。

* * *

A: Please put them on this scale.

請把它們放在重量稱上。

T: All right.

好的。

* * *

A: Any carry-ons?

還有其他的隨身行李嗎？

T: Just one bag.

只有一個包。

* * *

A: Here's your ticket and boarding pass.

這是你的機票和登機牌。

T: What time does boarding start?

什么時候開始登機？

* * *

A: It's printed on the boarding pass.

登機牌上已經(jīng)標明了。

T: Thanks.

謝謝。